Wednesday, March 27, 2013

Espresso Aid to Another Continent


The MC cylindrical handle (highlighted)
When a gentleman from Buenos Aires needed to replace the lever handle on his ~50-year-old Pavoni Shirley espresso machine, he ran into problems. He had been told of a big-name U.S. supplier who carried the part, but they were unwilling to ship it abroad.

Happily, this Argentine java fan discovered J.W. Winco.

As the gentleman reported on an espresso forum, Home-Barista.com, "After some searching on the web, I came across a company called J.W. Winco Inc. that happened to have the handles I needed...and at a much more reasonable price. Questions were answered promptly and politely by their sales staff and I proceeded to order them on-line, paid for them with my VISA card, got the stuff shipped as I requested and everything arrived at my doorstep here in Buenos Aires (thanks to the good old USPS) in just under a fortnight."

The handle in question is our MC series Phenolic Plastic Cylindrical Handle with Molded-In Thread. Manufactured in Italy with metric thread, it was the perfect solution for this application.

We were happy to learn of a happy customer who benefitted from the services we offer to make finding and purchasing machine parts a positive experience. And we appreciate his telling others about his successful transaction!

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